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Alert

Effective Nov. 1, 2023, clients and families, visitors, vendors and staff are required to wear a mask while moving throughout the hospital, including while in elevators, in spaces where clients receive care or participate in research. A medical grade mask will be available upon entry.

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Publications

King, G., & Servais, M. (2018). Effective Listening and Interactive Communication Scale (ELICS). In D. L. Worthington & G. Bodie, The Sourcebook of Listening Research: Methodology and Measures (pp. 252-258). Hoboken, NJ: John Wiley & Sons, Inc

King, G., Servais, M., Shepherd, T., Willoughby, C., Bolack, L., Moodie, S., Baldwin, P., Strachan, D., Knickle, K., Pinto, M., Parker, K., & McNaughton, N. (2017). A listening skill educational intervention for pediatric rehabilitation clinicians: A mixed-methods pilot study. Developmental Neurorehabilitation, 20(1), 40-52. doi: 10.3109/17518423.2015.1063731

King, G., Shepherd, T. A., Servais, M., Willoughby, C., Bolack, L., Strachan, D., Moodie, S., Baldwin, P., Knickle, K., Parker, K., Savage, D., & McNaughton, N. (2016). Developing authentic clinical simulations for effective listening and communication in pediatric rehabilitation service delivery. Developmental Neurorehabilitation 19(5), 284-294. doi: 10.3109/17518423.2014.989461

Shepherd, T., King, G., Servais, M., Bolack, L., & Willoughby C. (2014). Clinical scenario discussions of listening in interprofessional health care teams. International Journal of Listening, 28, 47-63. doi: 10.1080/10904018.2014.861295

King, G., Servais, M., Bolack, L., Shepherd, T., & Willoughby C. (2012). Development of a measure to assess effective listening and interactive communication skills in the delivery of children’s rehabilitation service. Disability and Rehabilitation, 34(6), 459-469. doi:10.3109/09638288.2011.608143