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The requirement to wear a mask at Holland Bloorview for all members of the team, clients and families will not be changing for the foreseeable future. See our statement for more information.

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Do you have feedback about your child's care?

If you have a concern, compliment, or other feedback about your experience at Holland Bloorview, we encourage you to speak with a member of your healthcare team right away. You can also contact Client and Family Relations by phone or e-mail, or visit the Grocery Foundation Resource Centre on the first floor, or fill out a green feedback postcard (available throughout the hospital).

Client and Family Relations will:

  • Acknowledge your feedback within two business days;
  • Listen to understand your concerns in a safe and confidential setting;
  • Explain our role and decide with you on next steps; and
  • Provide  follow-up information and updates on a regular basis.

Check out our Client and Family Relations Annual Reports to learn more about the feedback we’ve heard from our clients and families, and how your voice is making a difference at our hospital!

Postcards available in other languages:


Holland Bloorview is committed to excellent care for all. If you have any concerns, we encourage you to contact Client & Family Relations.

Kimberley Siu-Chong, client and family relations facilitator
Mailing address

Holland Bloorview Kids Rehabilitation Hospital 
c/o Client & Family Relations
150 Kilgour Road 
Toronto, Ontario, Canada 
M4G 1R8