Room rates, Paying for your stay, Third party billings
Room Rates:
Studios: $55.00 + HST per night
Suites: $80.00 + HST per night
Paying for your stay
We accept the following methods of payment:
- Credit Cards (Visa, Mastercard, and American Express)
- Interac Debit
- Cash
- Third-Party Billings
Please Note: We cannot accept pre-paid credit or debit cards.
*For security reasons we ask that you do not email credit card numbers and expiry dates to us.
Invoicing and Payment Cycle
For stays less than 30 nights, invoices are processed at the end of your stay. For stays of 30 nights or longer, invoices are to be paid in full at the end of each 30-night period. Invoices will be emailed to guests prior to check-out, and receipts confirming payment will be emailed within 3 working days after receiving the payment in full.
Third-party Payee – Pre-approval letter requirements
We can directly bill a third-party payee, including a funding agency or insurance company, for your stay. In order to do this, we require a pre-approval letter prior to your arrival sent to accommodation@hollandbloorview.ca. We encourage families to connect directly with their assigned social worker to apply for and finalize all third-party arrangements prior to arrival.
What needs to be included in a pre-approval letter?
1. Client name and/ or the name(s) of the family member(s) staying in Family Accommodations.
2. An agreement that states the third-party payee covers the cost of the family’s stay.
3. Any specific billing directions including frequency of billing cycle.
4. Name, signature, and contact information of authorizing person.
*If bookings need to be extended longer than what was originally scheduled, subsequent letters confirming extended payment coverage must be provided prior to your billing date/cycle.
