Quality and safety are #1.
The Quality, Safety and Performance Team is responsible for evolving our culture of client and family centred quality and safety in order to provide safe, effective, efficient and high-quality care that helps our clients and families achieve their goals. Our team is also responsible for performance, risk management, privacy, access, infection prevention and control, and supporting system-leading projects that improve health care overall.
Our team regularly co-creates quality improvements with clients and families to ensure the initiatives are meaningful and improve the quality of care for everyone we serve.
Quality improvement plan and progress reports
Patient safety indicators and infection rates
Privacy and information access
Respectful and Safe Environment
Holland Bloorview is committed to the values of equity, diversity, inclusion and accessibility, and providing a safe and respectful space for everyone in our community.Accreditation 2025
Accreditation is a commitment by Holland Bloorview to continue delivering excellent care by aligning our quality and safety improvement initiatives with national standards and best practices. It is a voluntary review process that includes an onsite survey by healthcare experts from Accreditation Canada. Holland Bloorview’s next survey will take place from October 20th to 22nd, 2025.
As a continuation of our internationally recognized partnership with clients and families, Holland Bloorview created the Family Leaders Accreditation Group (FLAG). This family engagement partnership model enables clients and families to be full and equal partners in quality improvement initiatives. Eight Accreditation teams, in partnership with family leaders, are actively working on improvement initiatives across the hospital to ensure we comply with or exceed Accreditation Canada’s standards and Required Organizational Practices (ROPs).
In preparation for our upcoming accreditation survey, Holland Bloorview is focused on engaging with teams to enhance both preparedness and comfort. We will also be engaging several partners, including the family advisory committee, as we review this important work. These preparation activities will be an opportunity to celebrate our successes and foster a culture of continuous improvement.
Thank you to all clients and families for partnering with Holland Bloorview to improve the quality and safety of care every day.
If you have questions about accreditation, please contact one of our leads, Shiv Kirat Deol, Cynthia Campos, or Keiosha Pavlides-Anderson, at accreditation@hollandbloorview.ca.
