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Alert

Effective Nov. 1, 2023, clients and families, visitors, vendors and staff are required to wear a mask while moving throughout the hospital, including while in elevators, in spaces where clients receive care or participate in research. A medical grade mask will be available upon entry.

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About the Effective Listening and Interactive Communication Scale (ELICS) 

The ELICS is a formal assessment tool for clinicians to rate their own listening skills. It has 24 items arranged by the four ELICS listening scales: Receptive Listening, Exploratory Listening, Consensus-oriented Listening and Action-oriented listening.

The ELICS is a paper-based questionnaire that measures the extent to which clinicians display listening skills behaviours using a 7-point performance scale (where 1 = not at all, and 7 = to a very great extent).


How to access the ELICS

The ELICS measure is available for free download through Flintbox, a third-party site. To directly access the ELICS click here, or visit Holland Bloorview’s Flintbox page via the Bloorview Research Institute Innovations List

You will be required to set up a Flintbox account (free of charge) and provide your email address. Flintbox will only use your email to confirm your download.