Skip to main content
For your information

Please note our ambulatory care services will be closed on Dec. 25-26, 2025, and Jan. 1, 2026. The day program will be closed Dec. 22-26, 2025.

#009900

About the Effective Listening and Interactive Communication Scale (ELICS) 

The ELICS is a formal assessment tool for clinicians to rate their own listening skills. It has 24 items arranged by the four ELICS listening scales: Receptive Listening, Exploratory Listening, Consensus-oriented Listening and Action-oriented listening.

The ELICS is a paper-based questionnaire that measures the extent to which clinicians display listening skills behaviours using a 7-point performance scale (where 1 = not at all, and 7 = to a very great extent).


How to access the ELICS

The ELICS measure is available for free download on our Learning & Resource Portal. You will be required to make an account on the portal.