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Holiday closures: our outpatient programs will be closed from Dec. 25, 2024 to Jan. 1, 2025. Regular services resume January 2, 2024. Day program will be closed from Dec. 23 to Dec. 27, 2024 inclusive, and will be closed on Jan. 1, 2025. Orthotics and prosthetics will be available for urgent care.

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About the Effective Listening and Interactive Communication Scale - Assessment Rubric (ELICS-AR) 

The ELICS-AR is a formal observational assessment tool for observers to rate clinicians’ displayed listening skills. It has 24 items arranged by the four ELICS listening scales (Receptive Listening, Exploratory Listening, Consensus-oriented Listening and Action-oriented listening).

The ELICS-AR measures the extent to which clinicians display listening skills behaviours, using the same 24 items as the ELICS, rated on a 5-point performance scale (0 = not at all, 1 = rarely, 2 = occasionally, 3 = frequently, and 4 = consistently).

How to access the ELICS-AR

The ELICS measure is available for free download through Flintbox, a third-party site. To directly access the ELICS-AR click here, or visit Holland Bloorview’s Flintbox page via the Bloorview Research Institute Innovations List. 

You will be required to set up a Flintbox account (free of charge) and provide your email address. Flintbox will only use your email to confirm your download.