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Holland Bloorview and the novel coronavirus (COVID-19)

Updated as of May 20, 2020

Like all hospitals across the country, Holland Bloorview Kids Rehabilitation Hospital is actively monitoring the COVID-19 pandemic and taking precautions to ensure the safety for all clients, families, staff, volunteers, and students as the situation progresses.

Clients and families coming to Holland Bloorview can expect some changes when they arrive to the hospital from what they are accustomed to. All precautions and measures implemented by the hospital have been put into place to ensure the safety of everyone in our community.

What precautions are being taken at Holland Bloorview?

Active screening:  All hospital visitors are required to be screened before entering the building. We will be asking all entrants a series of questions about their health and travel history.  Those with symptoms of any type may be re-directed.

Please allow extra time during your visit to allow for screening upon arrival.

Family and caregiver presence policy: Our family and caregiver presence policy limits all clients to one pre-identified family or caregiver in the building per day. No family members under the age of 16 are permitted in the hospital until further notice.

Masking policy: Consistent with guidelines released to hospitals across Ontario, Holland Bloorview has implemented a masking policy to further protect our community from potential exposure to COVID-19. Individuals required to wear a mask while onsite include:

  • All staff, clients and family caregivers when unable to maintain 2 metres (6 feet) of physical distancing; and
  • Clients and their caregiver when onsite for an appointment.

Staff members may be required to wear enhanced personal protective equipment (PPE), such as goggles, gowns or face masks, depending on the type of care provided to clients.

We recognize that this may change may have an impact on your child’s experience. The best way to prepare your child is to discuss these changes before coming to the hospital. 

Program and Services Cancelations: Out of abundance of caution and in line with overall COVID-19 prevention measures, the hospital has cancelled most on-site appointments, services and community programs until further notice. All clients with upcoming appointments will be contacted by their care team.  If you have any questions or concerns about your child’s care, or are unsure whether an upcoming appointment will take place, please contact your clinician and we will respond as soon as possible.  Search our Program and Service Directory

Note: Our Pediatric Dentistry and Orthotics and Prosthetics units are open for emergency cases only. If you have an urgent need, please contact the clinic directly and a team member will get back to you as soon as possible.

Virtual care:   To support families during the pandemic, we have moved to alternative means such as by phone or virtual care where possible. If you have an upcoming appointment, your care team will contact you to determine the best approach to meet your care needs.  

Volunteer programs: We are so fortunate to have passionate and dedicated volunteers that support many of the programs and services at Holland Bloorview. At this time, we have made the difficult decision to pause on our volunteer activities until further notice.

Summer programming

Every year, Holland Bloorview offers a number of programs to support the learning and development of the children and youth in our community.

Due to the COVID-19 pandemic, we have made the difficult decision to cancel some of our summer programs for a number of safety reasons including the inability to ensure physical distancing of participants, challenges around masking protocols, and the reduced number of volunteers because of the COVID-19 pandemic.

Confirmed summer 2020 sessions cancelled to date include:

  • Spiral Garden summer camp
  • The Independence Program – 3 week overnight residential program
  • Turning Point – 1 week overnight program
  • Camp Connection – 4 day overnight program

All impacted clients and families will be contacted directly regarding changes to programming.In addition to the above, we are assessing the feasibility and interest of conducting some of our programs (or aspects of them) virtually, including Spiral Garden activities. We are also assessing whether we can host smaller groups for the Spiral Garden summer camp.

Is the Bloorview School Authority impacted by the school closure?

Following direction from the Ministry of Education, the Bloorview School Authority (BSA) will be closed for the remainder of the school year.                                                     

Like other schools across Ontario, the BSA is supporting learn-at-home activities for all of its students. To smooth the transition for our current students discharged from Holland Bloorview during the state-of-emergency, we will continue to provide educational programming until they are able to be registered in their community schools.

Further information about school operations will be communicated by the Bloorview School Authority when available.

Family resources

We hope that you are staying healthy and safe during these challenging times. To support our clients and families during these challenging times, Holland Bloorview has assembled of a number of resources and tip sheets to help families navigate through the new reality.

Holland Bloorview mask drive

To keep our community healthy and safe, Holland Bloorview is asking community members and their friends, with the capacity to sew, to collectively make 1000 masks a week for the next 4 weeks for donation to our community. Our goal is to be able to provide non-medical masks to our staff, clients and families who are coming and going to and from the hospital, for use when they are in the community and in situations where it is impractical or impossible to practice physical distancing (e.g. grocery shopping, on transit.) Learn more about the Holland Bloorview mask drive.

General health information

If you are feeling sick with fever, cough, or difficulty breathing, you should:

  • Stay home. Except for seeking medical care, avoid contact with others.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.

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