The program fee will be refunded (less a $20.00 processing fee per child), when the Aquatic manager is notified in writing no later than one week prior to the first lessons. Between this time and the start of the session, a refund will be given (less the processing fee) from the point at which the spot is filled. This may or may not be possible.
Refunds for Medical Reasons
Requests for a refund will be considered when the swimmer will miss 4 or more classes due to the illness/injury and must withdraw from the rest of the session as a result. The program fee will be credited to the participant's account (less a $20.00 processing fee) from the point at which the Aquatic Manager is notified in writing. Requests must be accompanied by a doctor's note.
All classes are subject to cancellation if registration is insufficient. Registrants would be notified in this event and no charge would apply.
Missed classes cannot be made up. In the event of a pool closure a dry land lesson will be provided. If this is not possible or appropriate (based on the level), a credit to the participant's account will be applied.
Changing Classes After Registration
After registration there is a $10.00 fee to change each program day/time that has been registered for.
Should your swimmer not be able to perform the skills necessary for the level in which they are registered, Holland Bloorview Aquatic Centre reserves the right to transfer your swimmer to the appropriate level. If this change is not possible due to space available, Holland Bloorview Aquatic Centre will refund the class cost less the cost of any classes attended.
We accept cheque (payable to Holland Bloorview), Visa, MasterCard or cash (during office hours only). Online payment must be made by credit card (Visa, MasterCard, American Express, Discover). Payment must be received at the time of registration to reserve your spot.
When 3 or more children from the same immediate family are registered in the same session in “Without Parent” group swim classes, a 15% discount is applied to the 3rd and subsequent child/ren.