Melissa Ngo is a Family Support Specialist on the Client and Family Integrated Care team. Holland Bloorview has been an important part of Melissa's life as her brother was connected to services since childhood. Since joining Holland Bloorview in 2012, she has developed and led programs such as the first Outpatient Orientation, Family Workshops, and the Sibling Support Program. Co-design, first point of contact, and health equity are her areas of expertise as part of the steering committees for Knowledge Translation and the hospital’s Dear Everybody anti-stigma campaign.
patient family advocacy, lived experience (sibling), health equity, inclusive design