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Frequently Asked Questions (FAQ)

We will update these documents regularly based on new questions that will arise.

Recovery

Guidelines

Sign up for a Screening Shift 

Automated Scheduling System for Active Screening

We are using PickATime automated scheduling system to coordinate the active screening process at our main entrance

The PickATime system will allow staff to log in and book a shift that is convenient for their schedule.  

The system will generate automatic confirmation emails and reminder emails 24 hours before shifts start. Text message reminders are also enabled for users who enter their cellphone numbers.  An additional advantage of this system is that it can be accessed from your home computer or personal device, wherever and whenever needed.  There is also the option for users to change and modify their own shifts up to 48 hours in advance (within 48 hours please reach out directly to Wendy Harris for assistance).

To access the schedules and book a shift, click on the below links:

Please note that we are in particular need to fill weekend and evening shifts – if you are available to fill these shifts, we would greatly appreciate it. All eligible staff can book screener shifts, but only staff who have completed the 1 hour "train the trainer" session can book trainer shifts.   
 

 

For additional instructions, please click here.

If you're booking a shift for the first time, enter your email address and use the following password: 123456. Once logged in, please reset your password.

For your convenience, please consider entering your cellphone number for automatic text reminders to be sent directly to your device.  This information will be held in strict confidence and no other screeners or trainers will have access to other cellphone numbers. 

If you have any questions, please direct them to the list of team members below based on the nature of inquiries: 

  • Wendy Harris at ext. 3569 – screener and trainer shift coordinator, system support for PickATime
  • James Murphy at ext. 6490 – oversight of the active screening process

 

Thank you everyone for supporting the active screening process and keeping our hospital safe. 

Virtual Care

To support healthcare providers in their journey to delivering optimal virtual care, we have assembled a number of resources containing considerations and best practices. Check out the HB Virtual: Resources page to help maximize your virtual appointments.

Zoom

Zoom Backgrounds

Review the instructions (PDF) for changing your virtual background in Zoom. 

Important:

  • By default, Zoom mirrors your screen, which will make your virtual background appear flipped. Make sure to uncheck the Mirror my video option.
  • The background images below are optimized for the desktop version of Zoom.

Click the 'Download' link under each thumbnail to save the background image file.

Zoom Resources

Read our tip sheets for additional information, instructions and support.