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On April 8, 2024, a total solar eclipse will happen between 2:00 p.m. and 4:35 p.m. Do not look directly at the sun. Families at the hospital during the eclipse are invited to stay inside for its duration.

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Holland Bloorview Family Leaders Program highlighted in Change Foundation report

This report investigates the evolving function and best practices of Ontario’s hospital-based Patient/Family Advisory Councils (PFACs): one mechanism some hospitals are using – among other approaches – to advance patient/family engagement and patient-centred care.

This 3-part preliminary report aims to guide, connect and inspire by presenting thematic findings with examples of challenges and successes (part 1); quantitative data (part 2); and listings of PFAC initiatives, with contacts (part 3). The Foundation interviewed patients, family and staff from 29 hospitals about the functioning and impact of their councils.

Hospitals early in their PFAC journey can learn from those ahead of them. In future, we hope to expand our review beyond hospitals, reporting on PFACs and related bodies in other healthcare sectors.

Read report: Part 1 (Emerging Themes), Part 2 (Data Tables), Part 3 (Examples: What Councils Changed).